What's included
Google PageSpeed
score, mobile & desktop
What's included
The problem with
DIY website builders
Most businesses start with a template site or drag-and-drop builder that looks fine at first, but breaks down as the business grows – slow load times, clunky mobile experience, and no real path to add ecommerce, bookings, or integrations later.
We build for the long term – solid foundations, real ownership, and a site that can grow with ecommerce, bookings, or new features as you need them.
Deliverables
What's included
Discovery
Understanding your business before we design anything.
- Goals & audience review
- Site structure & content planning
- Competitor & benchmark review
Build
Design and development, built to convert.
- Custom design & mobile-first build
- Payment, CRM & shipping integrations
- QA & cross-device testing
Launch
A smooth go-live, fully managed by us.
- Final QA & pre-launch checks
- DNS, hosting & domain setup
- Launch checklist & SEO basics
Support
Ongoing care after launch.
- Uptime & security monitoring
- Regular updates & improvements
- Performance check-ins
How we work
A process built around your goals, not a playbook
Full transparency at every step – the data, the benchmarks, and the plan, always. Here’s how we take you from audit to impact.
Discovery & Goals
A short call to understand your systems, your goals, and where you want to grow.
Deep Dive & Audit
We audit your website, marketing, CRM, and systems against real industry benchmarks – so you know exactly where you stand, and what “good” actually looks like.
Prioritize & Plan
We use weighted scoring to zero in on what matters most, then walk you through our findings and co-create a plan that fits your budget and timeline, no cookie-cutter strategies.
Execute & Optimize
We deliver end-to-end across every service you need, then keep optimizing – monitoring results, running experiments, and tuning performance so your systems stay fast, secure, and up to date.
Website Examples
See what's possible
Real builds we’ve delivered for businesses like yours
Product Catalogue & Checkout
- Ecommerce and service sites, built to convert.
Trip & Course Booking Flow
- Real-time bookings, zero back-and-forth.
Enquiry Capture & Routing
- Every enquiry, tracked from click to close.
FAQ
Common questions
Everything you need to know before we start working together.
How long does a typical project take?
It depends on complexity. A single workflow can be live in a few weeks. Multi-system projects with AI components typically take longer. We’ll give you a realistic timeline after our discovery call-no surprises.
What access do you need to our systems?
It depends on the project – typically your website hosting/CMS, ad accounts, and (if relevant) your CRM or accounting platform. We’ll only ever ask for what’s needed to do the work, and talk you through it before requesting anything.
Who owns the website, campaigns, and systems you build?
You do. Everything we build – your website, ad accounts, CRM setup, and content – belongs to your business, not to ChillyChoo.
What happens if something breaks after launch?
Our care plans keep your website, CRM, and integrations secure, fast, and up to date. If something breaks, we’re the first call – not a mystery to solve on your own.
How do you handle data security?
We follow best practice around access control, secure hosting, and data handling, and we’re upfront about what data flows where and why – no black boxes.
Can you work with our existing tools and vendors?
In most cases, yes. We integrate with platforms like WooCommerce, Sage, Xero, and Stock2Shop rather than forcing you onto a new stack, and we’ll flag early if something genuinely won’t work well together..
Do you offer ongoing maintenance?
Yes – through our care plans, which cover updates, monitoring, and optimization so your website and systems keep performing after launch, not just on day one.
What if we're not sure what's holding us back?
That’s exactly what the discovery call and audit are for. We assess your website, marketing, and systems, benchmark them against real industry standards, and help you prioritize what will move the needle first.