Build smarter websites.

Automate marketing and support.

End-to-end growth across Web, Marketing, CRM, and Reporting.

Typical response: 1 business day

See ChillyChoo in Action

See what's possible

Real results we’ve delivered for businesses like yours

Sales
CRM
Lead Capture & Routing
INPUTS
Website Form / Email Enquiry
AUTO
Capture
Route
Sync CRM
RESULT
Support
AI
Instant Customer Support
INPUTS
Website Chat / Social Message
AUTO
Understand
Answer
Escalate
RESULT
Paid Search
Paid Social
Campaign-to-Revenue Tracking
INPUTS
Paid Search & Social Tracking
AUTO
Ad Click
Website Visit
RESULT
Growth
Analytics
Full-Funnel Reporting
INPUTS
Website, CRM & Ad Data
AUTO
Collect
Combine
Report
RESULT
Website Design
Ecommerce & Service
Conversion-Focused Build
INPUTS
Business Goals, Products/Services
AUTO
Design
Build
Launch
RESULT
Website Chat
Real-Time Conversations
Live Visitor Engagement
INPUTS
Website Visit
AUTO
Trigger
Engage
Capture
RESULT

How we work

A process built around your goals, not a playbook

Full transparency at every step – the data, the benchmarks, and the plan, always. Here’s how we take you from audit to impact.

Step 01
Discovery & Goals

A short call to understand your systems, your goals, and where you want to grow.

Step 02
Deep Dive & Audit

We audit your website, marketing, CRM, and systems against real industry benchmarks – so you know exactly where you stand, and what ‘good’ actually looks like.

Step 03
Prioritize & Plan

We use weighted scoring to zero in on what matters most, then walk you through our findings and co-create a plan that fits your budget and timeline – no cookie-cutter strategies.

Step 04
Execute & Optimize

We deliver end-to-end across every service you need, then keep optimizing – monitoring results, running experiments, and tuning performance so your systems stay fast, secure, and up to date.

Prefer to talk first?

Industries

Built for business like yours

We tailor our approach to your industry and how your customers buy

We tailor every website, campaign, and system to how your specific industry and customers actually work.

PROOF & CREDIBILITY

Real Work, Real Results

Websites, campaigns, and systems we’ve built for businesses like yours – measured in outcomes, not just deliverables

01
Ecommerce & Systems Integration
Case study
OUTDOOR & CAMPING EQUIPMENT
109%

Increase in

Online Sales (YOY)

Real-time ERP sync, zero manual entry.

Problem
A premium outdoor brand's storefront wasn't built for scale - no real-time stock sync, no paid media attribution, and no automated way to turn first-time buyers into repeat customers.
Approach:
Built a fast, conversion-first ecommerce site with real-time ERP sync, launched data-driven paid search and social, and layered in SEO and lifecycle email automation.
Outcome:
Real-time ERP sync eliminated manual data entry, paid search and social expanded demand, and online sales grew 109% year-on-year.
02
AI-Powered Customer Support
Case study
CUSTOMER SUPPORT
24/7

coverage
across web, social & WhatsApp

A single AI assistant, trained on real product and fitment data.

Problem
The support team was manually answering the same fitment and stock questions across the website, Facebook, Instagram, and WhatsApp - with no way to offer coverage outside business hours..
Approach:
Deployed a single AI assistant trained on the retailer's products, fitments, and stock - live across web, Facebook, Instagram, and WhatsApp Business, with clean handoff to a human when needed.
Outcome:
Response coverage improved from business-hours-only to 24/7, questions get answered consistently across every channel, and the support team can now focus on higher-value, complex enquiries.
03
CRM & Sales Automation
Case study
CRM & Sales Automation
75%

Win Rate
across pipelines

Structured retail and wholesale pipelines, rolled out to the sales team.

Problem
Retail and wholesale leads were tracked informally across spreadsheets and inboxes, with no visibility into pipeline health and inconsistent handoffs to the sales team.
Approach:
Stood up a CRM system with separate retail and wholesale pipelines, connected to accounting and ecommerce, and rolled it out to the internal sales team.
Outcome:
The sales team now works from a single source of truth, with clear pipeline visibility and a strong win rate across both retail and wholesale deals.
Our stack
Woo Logo
Stock2shop Logo
Pipedrive Logo
Elementor Logo
Tidio Partner Logo

GET STARTED

Let's talk about your growth

Book a discovery call or send us a message – we’ll get back to you within one business day.

30 minutes to explore what’s possible for your business. No pitch, no pressure – just a focused conversation about your goals and where you want to grow.

Schedule a discovery call

Tell us about your goals – we’ll tailor our approach to fit. Fill out the form below and we’ll be in touch shortly.

We'll only use your info to respond to your inquiry.

FAQ

Common questions

Everything you need to know before we start working together.

It depends on complexity. A single workflow can be live in a few weeks. Multi-system projects with AI components typically take longer. We’ll give you a realistic timeline after our discovery call-no surprises.

It depends on the project – typically your website hosting/CMS, ad accounts, and (if relevant) your CRM or accounting platform. We’ll only ever ask for what’s needed to do the work, and talk you through it before requesting anything.

You do. Everything we build – your website, ad accounts, CRM setup, and content – belongs to your business, not to ChillyChoo.

Our care plans keep your website, CRM, and integrations secure, fast, and up to date. If something breaks, we’re the first call – not a mystery to solve on your own.

We follow best practice around access control, secure hosting, and data handling, and we’re upfront about what data flows where and why – no black boxes.

In most cases, yes. We integrate with platforms like WooCommerce, Sage, Xero, and Stock2Shop rather than forcing you onto a new stack, and we’ll flag early if something genuinely won’t work well together..

Yes – through our care plans, which cover updates, monitoring, and optimization so your website and systems keep performing after launch, not just on day one.

That’s exactly what the discovery call and audit are for. We assess your website, marketing, and systems, benchmark them against real industry standards, and help you prioritize what will move the needle first.

From our blog

Articles & insights